STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk |
Project Tracking module of STS gives you the flexibility to measure and manage current Projects |
Issue Tracking module is a comprehensive tool for managing internal help desk issues, tracking product defects and bugs, and managing customer support requests. |
Effort Tracking module of STS gives you the flexibility to measure and manage internal resources assigned to a particular project or task |
STS can be used by all team members to coordinate their work and make sure that issues get resolved in a timely and efficient manner |