Smart Tracking System helps Service Delivery Organizations in achieving “Service Level Excellence” with both internal and external customers by meeting or exceeding the established “Service Level Agreements”

STS is a powerful, intuitive and easy-to-use web-based collaborative system which is rich in functionalities to track and manage business issues. STS gathers and tracks projects, bugs, issues and automatically manage them through to resolution. 

STS enables configuration of issue types and workflow giving the flexibility to mold the system to suit businesses from software development, manufacturing, to help desk

Managers can obtain status reports of the projects by specific filter criteria such as Employee, Project Code, Client, Product, Date and Priorities 

Core Components

Core Components of STS are Project Tracking, Issue Tracking, Effort Tracking, HR Management